Refund & Cancellation Policy

Our Commitment to Clarity

We design our service agreements to be as transparent as our performance tracking. Below are the specific terms governing our digital marketing services, media distribution budgets, and monthly cancellation processes.

Setup Fees & Ad Spend

Ongoing Retainer Terms

Initial campaign setup fees and direct advertising budgets allocated to external platforms are completely non-refundable once campaign assets are live. These resources are deployed immediately to secure platform distribution and reach.

Monthly social media management retainers can be canceled with a written thirty-day notice. Services and active management will continue through the end of the current billing cycle, with no partial refunds issued.

How to Request a Cancellation

To initiate a cancellation or discuss your billing terms, contact our accounts team directly at our dedicated address. All requests are processed within two business days.

Have questions about billing?

Our accounts team is here to clarify any terms. Reach out directly for assistance.